I have always had a great experience every time I walk in Nissan of Beverly. I live in Medford with a Nissan right on mystic ave, but I prefer to go to Beverly. Everyone is so kind, helpful, informative, and nice to talk to.
I love the "drop in" oil change service. Its difficult for me to make appointments ahead of time, so this service is IDEAL for me. The customer service team always treats me with great respect and quickly.
I brought my car in for a squeaking noise. Darren was very professional and friendly. My car was ready in just a few hours. Darren was very thorough in explaining exactly what was fixed and went through everything with me step by step.
I've never met anyone at Kelly Nissan of Beverly who did not go out of their way to be friendly, efficient, do more than you ask and do a great job from changing the oil to collision repair. Car is always returned to me immaculate inside and out with fluids topped off and I'm ready to go thanks to them.
Overall great customer service friendly and accommodating! Was contacted after my visit at dealership to discuss my experience and was giving an option to buy with a better offer than discussed !
The purchase and sales was easy and done within minutes! Delivery date was a day late but for goid reason and intention, overall a good experience !
I would recommend this dealership to anyone! The staff are curteous, patient and really pay attention to your needs. I didn't feel pressured into buying anything and they worked hard to find me the right vehicle. They definitely aim to please, and made it the best dealership experience I've ever had! Absolutely happy with my purchase. My husband and I will be coming back to Kelly Nisaan Beverly for all of our future purchases. Luis, John and Ray were amazing! Thank you SO MUCH!